Software maintenance is an ongoing cost that many businesses overlook when budgeting for a new system. Understanding what maintenance covers and what it typically costs helps you plan effectively and protects your software investment over the long term.
What Maintenance Includes
At Spiritus Systems, our maintenance packages cover several critical areas. Security patches and updates protect your system from vulnerabilities as they are discovered. Performance monitoring ensures your system runs fast and reliably, with proactive identification of potential bottlenecks before they affect users.
Automated database backups with regular recovery testing ensure your data is safe and restorable in case of hardware failure or data corruption. Bug fixes and hotfixes address any issues that arise after launch. Incremental feature updates add small improvements and enhancements based on your evolving needs. Technical support gives your team access to our engineers for questions, troubleshooting, and guidance.
Typical Costs
Monthly maintenance typically ranges from 10 to 15 percent of the original development cost per year. For a $5,000 system, that works out to approximately $40 to $60 per month. Most clients find this pays for itself through reduced downtime, continued improvement, and peace of mind knowing their system is professionally maintained.
Every Spiritus Systems project includes a post-launch support window at no additional cost. Contact us to discuss ongoing maintenance options for your system.
Spiritus Systems
Software engineering consultancy based in Harare, Zimbabwe. We build custom ERP, CRM, mobile apps, and automation systems for organisations across Africa.
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