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Back to Our WorkCase Study • Events & Entertainment

TicketPulse: Eliminating Gate Duplication Fraud and Queuing Delays

Project Overview

TicketPulse is an integrated online event ticketing and verification platform designed for event organizers to handle ticket sales securely, manage check-in lines, and audit payouts in real time.

Business Challenge

Event planners in Zimbabwe faced massive queuing delays due to manual paper ticket verification, double-booking fraud, and days of lag time in reconciliations with local mobile payment providers.

Solution Delivered

We engineered an automated digital ticket delivery system with instant QR generation and scanning verification protocols, backed by direct mobile wallet payment integrations.

Key Features Deployed

  • Real-time checkout with mobile wallet integrations.
  • Encrypted QR pass generation dispatched instantly via text and email.
  • Mobile scan validation client with offline capability.
  • Promoter dashboards showing live gate check-in counts and sales logs.

Operational Business Impact

Before Spiritus

Manual entry check-sheets, slow queue lines, and high fraud rates from printed paper vouchers.

After Spiritus

Instant secure QR scans, under 1.2s validation checks, and automatic mobile cash reconciliations.

99.8%Checkout Success Rate
INDUSTRYEvents & Entertainment
DELIVERY MODELCustom Engineering
CLIENT GEOGRAPHYRepublic of Zimbabwe

Results Achieved

Gate queues and entry processing times reduced by 80%.

Ticket duplication and gate fraud fell to 0%.

Event payouts consolidated and verified in real-time.

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